Privacy Policy

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through this website (Site). In this Privacy Policy we, us or our means Clotho.

PERSONAL INFORMATION

The types of personal information or personal data we may collect about you include:

• Your name.

• Your contact details, including email address, mailing address, street address and/or telephone number.

• Your name.

• Your contact details, including email address, mailing address, street address and/or telephone number.

• Your date of birth where you choose to provide it.

• Your credit card details (through our payment processor).

• Your preferences and/or opinions/reviews.

• Information you provide to us through customer surveys.

• Details of products and services we have provided to you and/or that you have enquired about, and our response to you.

• Your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behavior.

• Information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.

• Additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms and/or accounts from which you permit us to collect information and any other personal information requested by us and/or provided by you or a third party.

COLLECTION AND USE OF PERSONAL INFORMATION

We may collect, hold, use and disclose personal information for the following purposes:

• To enable you to access and use our Site, associated applications and associated social media platforms.
• To contact and communicate with you.
• For internal record keeping and administrative purposes.
• For analytics, market research and business development, including to operate and improve our Site, associated applications and associated social media platforms.
• To run competitions and/or offer additional benefits including loyalty programmes to you.
• For advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you.
• To comply with our legal obligations and resolve any disputes that we may have including diagnosing fraudulent activity; and
• To consider your employment application.

DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

We may disclose personal information to:

• Third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators.
• Our employees, contractors and/or related entities.
• Our existing or potential agents or business partners.
• Sponsors or promoters of any competition we run.
• Anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred.
• Credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you.
• Courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights.
• Third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia; and
• Third parties to collect and process data, such as Google Analytics or other relevant businesses. This may include parties that store data outside of Australia.

The third party will only process your personal information in accordance with written instructions from us. When we refer to ‘processing’ in this clause and this Privacy Policy in general, we mean any operation or set of operations which is performed on personal information, whether or not by automated means, such as collecting, recording, organizing, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available personal information.